Custom AI Assistant

A private custom AI Assistant, built around your business.

We design, train, and deploy an Agentic AI that knows your products, your workflows, and your brand voice, and runs on infrastructure you trust.

Contact sales@logisent.ca See how it works
Isolated infrastructure available Human-in-the-loop by default Trained on your data
Why custom

Off-the-shelf AI doesn't know your business. We make one that does.

Every Custom AI Assistant from Logisent is designed around the four pillars below, so it produces work that actually reflects how your company operates.

Tailored workflows

AI Workers, AI Officers (reviewers), prompts, and approval rules are designed around your real processes and terminology, not a generic template you have to bend your business around.

Trained on your data

Your product information, brand materials, internal how-to guides, past decisions, and key documents become the foundation the AI works from. Results sound like your business, because they are based on your real business.

Hosting on your terms

Run on Logisent's secure multi-tenant platform, or on a dedicated private cloud (your own isolated Azure tenant) when you need stronger isolation, regional residency, or independent compliance controls.

Human-in-the-loop

AI Workers draft, AI Officers review, your people approve. Nothing reaches customers, regulators, or your audience without the human checkpoint you decide.

What's in the box

What a Custom AI Assistant can include

We pick the pieces that match your goals during the discovery call. You only pay for what you actually use.

✓
Custom agent roster
AI Workers and AI Officers built for your roles, analyst, copywriter, reviewer, compliance officer, support handler, anything your team needs.
✓
Private knowledge base
Your documents, product data, brand book, internal how-to guides, and past examples are loaded as the AI's source of truth. Your data is never sent back to AI providers to train their AI, so nothing about your business can leak into another company's answers.
✓
Tailored workflows
Step-by-step processes that mirror how your team actually works, including the approval gates and review steps that match your governance.
✓
Brand-aware generation
Text, flyers, emails, and video assets aligned to your voice, colors, do/don't list, and learned preferences from your team's approved work.
✓
Integrations with your tools
Connect the systems you already use, email senders, social platforms, CRMs, storage, document repositories, through approved integrations.
✓
Approval & audit controls
Configurable approval gates, role-based access, full traceability on who approved what, and a complete activity log for governance and audit.
✓
Bring your own keys
Use your own API keys for OpenAI, Google, Anthropic, and other model providers, or let Logisent host the keys. Your choice, your control over cost and privacy.
✓
Workflow memory
The system learns from approved outputs, your team's reviewed work shapes future drafts, so accuracy and brand fit improve every week.
Hosting options

Run it where it makes sense for you

Choose the hosting model that matches your compliance, residency, and isolation requirements. We can change tracks later if your needs evolve.

Most teams start here

Logisent multi-tenant

Your workspace runs on Logisent's shared, security-hardened cloud, fastest to set up, with full data isolation at the workspace level.

  • Encrypted data isolation per workspace
  • Fastest onboarding (typically days)
  • Continuous platform updates included
  • Best for SMBs and pilot deployments
For regulated industries

Dedicated private cloud

A fully isolated Azure tenant dedicated to your company. You control regional residency, identity provider, and the compliance perimeter.

  • Dedicated Azure tenant, isolated network
  • Regional data residency (Canada, EU, etc.)
  • Bring your own SSO / identity provider
  • Custom retention, backup, and audit policies
  • Suitable for finance, healthcare, public sector, and other regulated workloads
Our process

From discovery to a live custom AI in weeks

A short, focused engagement, no enterprise marathon. Most pilots ship in 4–8 weeks; complex builds take longer and we scope that openly during discovery.

1

Discovery call

30–45 minutes. We listen to the workflow you want to automate, the data you have, and the constraints you need to respect.

2

Solution design

We propose the agent roster, workflow structure, approval gates, hosting model, integrations, and a written quote you can review.

3

Data onboarding

Documents, brand materials, product catalog, and your internal how-to guides are loaded into your private knowledge base, following your data-handling rules.

4

Pilot

A small group of your team uses the assistant on real work. We iterate weekly on prompts, officers, and approval rules until output quality is right.

5

Rollout

Open access to the broader team, switch on integrations, and hand over admin tools. Workflow memory keeps improving accuracy over time.

Security & control

Your data stays your data

Built with enterprise security at the core. Your data is processed in encrypted, separated storage. It is never used to train AI for anyone else, and you control how long it is kept and who can see it at every step.

Encrypted at rest & in transit

TLS in transit, encrypted storage at rest, with per-workspace logical isolation on multi-tenant and tenant-level isolation on private cloud.

Your data stays private

Your private data is never sent back to AI providers to train their AI. We only work with AI providers who promise this in writing in their contracts, so nothing about your business can leak into another company's answers.

Role-based access

Per-role permissions, SSO / Microsoft Entra ID and Google identity, and full activity logs for everything that happens inside the workspace.

Regional residency

Choose where data is stored and processed on private cloud deployments, Canada, EU, and other regions on request.

FAQ

Common questions

How is this different from the Marketing AI Assistant?
The Marketing AI Assistant is a productized module with predefined workflows for marketing teams. A Custom AI Assistant is designed from scratch around your team's actual processes, it can cover marketing, but also operations, finance, HR, support, or anything else specific to how your business works.
How much does it cost?
Custom builds are quoted after a short discovery call so you only pay for the agents, workflows, integrations, and hosting model you actually need. We share a written quote before any work starts.
How long does a pilot take?
Most pilots ship in 4–8 weeks from discovery to a live deployment used by a small team. Complex builds take longer; we are upfront about that during scoping.
Is my data used to train AI models?
No. Your data is only used to answer your team's questions. We only work with AI providers who promise in writing that your prompts and content will never be used to train their AI.
Can we host on our own Azure tenant?
Yes. The dedicated private cloud option deploys your assistant into an isolated Azure tenant with your residency, identity provider, retention, and audit policies.
Can we bring our own model API keys?
Yes. Use your own keys for OpenAI, Google, Anthropic, and other providers, or let Logisent manage them, you decide based on your privacy and cost preferences.
What happens after the pilot?
If the pilot meets the goals we agreed during discovery, we roll the assistant out to your broader team, hand over admin tools, and continue tuning based on real-world usage and workflow memory.

Let's build your custom AI assistant.

A 30-minute discovery call is all it takes to scope your custom build. We will reply with a written proposal and a clear quote within a few business days.

Contact sales@logisent.ca

Or chat with the assistant on this page, it can answer your questions and forward you to sales.

Custom AI Assistant
Welcome, and thanks for visiting Logisent.

I can answer your questions about a Custom AI Assistant built around your business: what we can deliver, how it's hosted, our process, and pricing approach. When you're ready, I'll forward your request to sales@logisent.ca.

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• The first workflow you'd like to automate